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Bluehost offer a range of hosting plans as well as domain registration, but is your website safe in the hands of this company? With millions of customers worldwide, the opinions and reviews are mixed. Here’s my thoughts on Bluehost…
BlueHost Review: Should You Trust Them With YOUR Website?
Hosting over 2 million websites, BlueHost has become a household name when it comes to web hosting. But popular doesn’t necessarily mean the best, stick around as we go through the main features, pros and cons of this famous web hosting company in our BlueHost review.
BlueHost is the number one recommended hosting company by WordPress.org for hosting WordPress-based websites. And they don’t just host your website for you; they also give you access to a variety of solutions, tools, and resources to help your business thrive online.
Bluehost comes with specialized hosting solutions for WordPress blogs and e-Commerce stores. You get access to digital marketing training, which includes social media, SEO—both local and international, email, and content marketing as well as access to marketing professionals.
That’s right, folks. If you’ve got no idea about marketing online and don’t have the time to learn, you can outsource the job to their in-house team of experienced digital marketing professionals.
They can handle everything from building your first custom website to creating content to branding your business online and much more.
BlueHost offers every type of hosting service you could ever need, from Virtual Private Servers (VPS) to Cloud-based servers to dedicated servers. And they all come with pocket-friendly payment plans suitable for both entrepreneurs, small businesses, and large enterprises.
About BlueHost & How It All Started…
BlueHost is primarily a web hosting company based out of Orem, Utah. It’s the brainchild of Danny Ashworth and Matt Heaton who were looking to empower individuals around the world to harness the unlimited potential of the internet.
Since its inception back in 2003, the company has continued to innovate new web solutions for entrepreneurs and businesses. In the two decades—almost, it’s been in operation, it has grown its customer base to over 2 million websites, all of which are supported by a team of over 750.
If you’re looking for hosting provider that understands WordPress, then you couldn’t go wrong with Bluehost. They’ve got a dedicated team of WordPress experts who are dedicated to giving you the support you need as well as developing WordPress’ core.
What’s more, their secure web hosting solutions are entirely open source. They work hand in hand with software developers to help their ideas thrive by leveraging their extensive experience and resources.
And having been absorbed by Endurance International Group, Bluehost comes with the support and backing of a well-established marketing company. It’s easy to see why millions of website owners trust and rely own on Bluehost to be their primary hosting provider.
Keep reading to see how they perform…
Server Uptime and Reliability
A server’s uptime typically refers to the length of time a server has been up and running. It’s usually calculated as a percentage and usually hovers around 99%.
Your web hosts uptime is an excellent indicator of how well they keep their servers up and running. And it should go without saying that the higher it is, the better it is, and you can expect, and you can expect your website to get minimal downtime.
Bluehost boasts a 99.99% uptime rate making it one of the best hosting providers considering that the acceptable average server uptime is 99.94%. Now, while a 0.05 difference doesn’t seem like much, when you do the math, you quickly find out you’re losing a lot of money.
It’s time to put on your tin-foil hats because we’re going to show you exactly how you’re losing money with an uptime server rate that’s below 99.99%. A 99.99% uptime translates to about 1.008 minutes of downtime in a week which translates to about 52 minutes in a year
If you were earning $2000 a month from your website or store, you’d be losing about $0.2 each month which translates to about $2.4 a year which is acceptable.
Now, with an uptime rate of 99.94% with the same monthly income, you’d be losing about 5-6x the amount which translates to over $14 every year. And the lower the uptime, the more money you lose.
A general rule of thumb we like to follow is choosing a web host with the highest possible uptime rate, which typically hovers around 99%. And with Bluehost, you don’t just get a 99.99% uptime guarantee, but their servers are also known to get up to a 100% uptime rate from time to time.
If your website has a lot of downtimes, it may affect your sales and search engine rankings as both your customers and search engines will think you’ve got an unreliable website, which means that they will stop visiting your site and you can kiss your monthly paycheck goodbye.
That said, it’s worth noting that it’s difficult to accurately grade a web host on their uptime rate since there’s no way that you can verify it. Like a traditional gentleman’s agreement, if they say they’ve got a 99.99% uptime rate, you can only take their word for it.
The other thing you want to remember is that most web hosting companies’ uptime guarantee and terms and conditions are iron-clad.
Like every other contract, the devil is in the details and most of them will often consider the length of downtime that you’ve reported and they’ve verified and unplanned outages.
Factoring in all these variables, if you were to get a refund on the cost of your hosting, it would amount to cents.
BlueHost Server Speed and Load Time
In this continually evolving digital world, it’s becoming increasingly harder for businesses to stand out and set themselves apart in a world full of digital noise. There are just so many websites, influencers, ads, etc. competing for our attention at any given time.
All this digital noise has caused us to be more impatient, less focused, and nowadays, no one has time to wait for slow-loading websites—including search engines. But does performance and speed significantly affect your website’s loading speed?
The short answer; yes, your site’s performance and speed can make or break your website. The long answer is that faster load speeds translate to more engagement, conversions, and sales.
In fact, it’s been shown that for every second that your page delays in loading it reduces your conversion rate—the number of people who buy, by a whopping 7%.
Furthermore, according to this infographic, 53% of mobile users will hit the back button if a page loads in more than 3 seconds. And to help you achieve incredible server load speeds, Bluehost offers you a 406ms load speed.
It does an excellent job of handling HTTP requests regardless of your location. But what determines the load speed for each of your users?
Everything from your web hosting provider to your website’s code to your user’s browser to the kind of files that your website holds affects the load speed. As a general rule of thumb, you want to reduce the number of resource-intensive data your site uses when it loads or employ lazy loading.
But one of the best ways of reducing server requests and load time is to use a Content Delivery Network popularly referred to as a CDN. Bluehost supports a variety of CDN providers including Cloudflare and KeyCDN, to name a few.
The problem with your typical hosting server is that your website is stored in one particular geographic location. The problem with this is that your website is served from one location, and the further you move away from that location, the slower your connection will be aka latency.
A CDN is designed to create several copies of your website and distribute them all over around the world so that your website can be served from the location closest to your users. One of the best free CDN’s is CloudFlare, and it can help you store copies of your website across the world on several of its 155 data centers.
At the core of Bluehost’s web hosting solutions is security, and you can expect to get the best-in-class security with each of their web hosting plans. Web security is a crucial part of any online business regardless of whether or not you have a personal blog, business website, or store.
While cybersecurity is one of the most critical aspects of your website, it’s also the most overlooked. Luckily, with Bluehost, you don’t have to worry about security using because they give you an 80% discount on SiteLock, a globally recognized website security leader.
With Sitelock, you’ll be able to scan your website for malware or any other malicious scripts, and it comes with a web application firewall among many other cybersecurity tools.
From patching vulnerabilities on your website to PCI complies to DDOS protection; using SiteLock, Bluehost’s recommended web security program, you’ll be able to sleep better at night knowing your website is secure.
BlueHost also comes with access restrictions which limit access to the core infrastructure your website is using. You’ll be able to use Secure Socket Shell aka SSH to log into your server, and you can also create password-protected RSA Keys for additional security.
Every web hosting company worth its salt lets you blacklist and whitelist IP addresses to minimize hacking attempts, disable logins by the root user to prevent any unauthorized access as well as restrict permissions for each of your users.
BlueHost gives you all of these security measures to protect your online business from malware, cross-site scripting, Trojans, and SQL injection tactics.
All of BlueHost plans come with a verified Secure Sockets Layer aka SSL encryption. Its work is to make sure that data packets exchanged between your users’ browser and your web hosts server are fully encrypted.
But we’ve only scratched the surface with their security features. BlueHost takes website security to a whole new level with their instant email and dashboard notifications whenever a security threat is detected, allowing you to take action before search engines blacklist your IP.
With instant threat notifications, BlueHost lets you stay on top of your site’s security. It gives you a long enough time window to resolve any issues before your brand’s credibility, and reputation is called into question.
And since most of us are not experienced web developers and have no idea where to start improving site security, BlueHost also gives you access to on-demand web security experts.
From removing malicious scripts to preventing intrusions; their team of security experts can handle anything hackers throw your way. And by proudly displaying SiteLock’s security badge on your website, your audience will know that you’ve taken all the necessary precautions to protect them and their data.
No matter how excellent a web hosting service is, you’re bound to run into more than a couple of issues regardless of whether or not you’re new or experienced. And the last thing you want to hear from your web hosting provider is that you have to wait to get your issue fixed.
Especially if you’re not technically inclined and couldn’t figure out how to use StackExchange if it meant saving your skin. Bluehost has a team of over 750 comprised of experienced engineers and WordPress developers; there’s nothing Bluehost’s customer service can’t handle.
A quick search online on BlueHost will give you mixed reviews. According to some reviewers, Bluehost’s customer support couldn’t be better while others have more than a few words to say about it.
That said, they still host more than 12 million websites, which is nothing to scoff at. And with their 24/7 technical support; you can rest easy knowing all your questions and issues will be handled quickly and thoroughly.
It’s worth noting that some hosting companies outsource their customer support services to 3rd party companies, but Bluehost isn’t one of them. You want to steer clear of these type of web hosting companies because the technical support you get with them doesn’t compare to the support you get with an in-house professional team.
There you have it, folks, we’ve reached the end of our BlueHost review, and we hope you got the information you need to make the right decision. As far as web hosting goes, there are five main things you want to watch out for, i.e., reliability, speed, security, support, and scalability.
Bluehost ticks all the above checklist and then some, making it one of the best web hosting companies with an affordable price point to boot.
Bluehost Customer Reviews
If you have experience with Bluehost and would like to share your review, please leave your feedback below. Please be aware that it may take up to 7 business days for a customer review to go live as they’re assessed on a first-come-first-serve basis.
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